{"id":30169,"date":"2026-02-27T09:47:37","date_gmt":"2026-02-27T08:47:37","guid":{"rendered":"https:\/\/www.italtrike.com\/?page_id=30169"},"modified":"2026-02-27T09:48:45","modified_gmt":"2026-02-27T08:48:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.italtrike.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30169\" class=\"elementor elementor-30169 elementor-30153\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9c2f3e e-flex e-con-boxed e-con e-parent\" data-id=\"e9c2f3e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac45fb5 elementor-widget elementor-widget-text-editor\" data-id=\"ac45fb5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"italtrike-faq-wrapper\">\n  <h2 class=\"italtrike-faq-title\">Frequently Asked Questions<\/h2>\n\n  \n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      How much does shipping cost?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Shipping is free in Italy for orders over \u20ac49.90. \n      For lower amounts or European destinations, shipping costs are calculated automatically at checkout.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      How long will it take to receive my order?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Orders are generally shipped within 24\/48 business hours. \n      Delivery times vary depending on the destination country.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      Can I return a product?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Yes, you can return a product within 14 days of receipt, provided it has not been used and is in its original packaging.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      Are Italtrike products covered by warranty?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      All Italtrike products are covered by a 24-month legal warranty.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      What age are \u201cLa Cosa\u201d ride-ons suitable for?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      \u201cLa Cosa\u201d ride-ons are recommended for children from 1 to 6 years old.\n    <\/div>\n  <\/div>\n\n  \n  <div class=\"italtrike-faq-section-divider\">Why Choose Italtrike<\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      Why choose Italtrike over other brands?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Italtrike is an Italian company with over 40 years of experience designing products for motor skill development. \n      Our products are designed in Italy and built with high-quality materials for intensive, long-lasting use.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      Are your products Made in Italy?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Product design and a large part of production take place in Italy, working with selected partners to ensure high standards of quality and safety.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-section-divider\">Use, Assembly &#038; Maintenance<\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      How do I assemble \u201cLa Cosa\u201d ride-on?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Assembly is simple: insert and secure the handlebar. No complex tools are required.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      How should I clean Italtrike products?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Clean using a damp cloth and mild detergent. Avoid solvents or abrasive products to preserve surfaces.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-section-divider\">Spare Parts &#038; Support<\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      Can I purchase spare parts?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Spare parts are available for many products. Please contact our customer service to verify availability and compatibility.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      Do you provide solutions for schools and educational institutions?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      Yes, Italtrike collaborates with schools and educational institutions worldwide and offers dedicated professional solutions.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-section-divider\">Products &#038; Child Development<\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      What is the difference between a ride-on, a tricycle and a balance bike?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      A ride-on supports early walking stages and coordination. \n      A tricycle introduces pedaling movement. \n      A balance bike develops balance and control, preparing children for a traditional bicycle.\n    <\/div>\n  <\/div>\n\n  <div class=\"italtrike-faq-item\">\n    <button class=\"italtrike-faq-question\">\n      What skills do Italtrike products help develop?\n      <span class=\"italtrike-faq-icon\">+<\/span>\n    <\/button>\n    <div class=\"italtrike-faq-answer\">\n      They support motor development, balance, coordination, spatial awareness and independence.\n    <\/div>\n  <\/div>\n\n  \n  <div class=\"italtrike-faq-cta\">\n    Have more questions? <a href=\"\/contacts\/\">Contact us<\/a>\n  <\/div>\n<\/div>\n\n<style>\n.italtrike-faq-wrapper {\n  max-width: 900px;\n  margin: 0 auto;\n  padding: 40px 20px;\n  font-family: inherit;\n}\n.italtrike-faq-title {\n  text-align: center;\n  font-size: 2.2rem;\n  font-weight: 700;\n  color: #000319;\n  margin-bottom: 40px;\n}\n.italtrike-faq-item {\n  border-bottom: 1px solid rgba(0,0,0,0.1);\n}\n.italtrike-faq-question {\n  width: 100%;\n  text-align: left;\n  background: #ffffff;\n  border: none;\n  padding: 18px 10px;\n  font-size: 1.1rem;\n  font-weight: 600;\n  color: #000319;\n  cursor: pointer;\n  display: flex;\n  justify-content: space-between;\n  align-items: center;\n  transition: color 0.2s ease;\n}\n.italtrike-faq-question:hover {\n  color: #86A315;\n}\n.italtrike-faq-icon {\n  font-size: 1.4rem;\n  font-weight: 700;\n  transition: transform 0.2s ease;\n}\n.italtrike-faq-answer {\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.25s ease, padding 0.25s ease;\n  padding: 0 10px;\n  font-size: 1rem;\n  line-height: 1.6;\n  color: #333;\n}\n.italtrike-faq-item.active .italtrike-faq-answer {\n  max-height: 400px;\n  padding: 10px 10px 20px 10px;\n}\n.italtrike-faq-item.active .italtrike-faq-icon {\n  transform: rotate(45deg);\n  color: #86A315;\n}\n.italtrike-faq-section-divider {\n  margin: 50px 0 15px;\n  font-size: 1.3rem;\n  font-weight: 700;\n  color: #86A315;\n  border-left: 4px solid #86A315;\n  padding-left: 12px;\n}\n.italtrike-faq-cta {\n  text-align: center;\n  margin-top: 40px;\n  font-size: 1.1rem;\n}\n.italtrike-faq-cta a {\n  color: #86A315;\n  font-weight: 700;\n  text-decoration: none;\n}\n<\/style>\n\n<script>\ndocument.querySelectorAll(\".italtrike-faq-question\").forEach(button => {\n  button.addEventListener(\"click\", () => {\n    const item = button.parentElement;\n    item.classList.toggle(\"active\");\n  });\n});\n<\/script>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions How much does shipping cost? + Shipping is free in Italy for orders over \u20ac49.90. For lower amounts or European destinations, shipping costs are calculated automatically at checkout. How long will it take to receive my order? + Orders are generally shipped within 24\/48 business hours. Delivery times vary depending on the [&hellip;]<\/p>\n","protected":false},"author":880,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30169","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.italtrike.com\/en\/wp-json\/wp\/v2\/pages\/30169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.italtrike.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.italtrike.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.italtrike.com\/en\/wp-json\/wp\/v2\/users\/880"}],"replies":[{"embeddable":true,"href":"https:\/\/www.italtrike.com\/en\/wp-json\/wp\/v2\/comments?post=30169"}],"version-history":[{"count":0,"href":"https:\/\/www.italtrike.com\/en\/wp-json\/wp\/v2\/pages\/30169\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.italtrike.com\/en\/wp-json\/wp\/v2\/media?parent=30169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}